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Post Connect

Customs & international: CN23 without paperwork

For shipments outside the EU, PostConnect transmits each item's customs data to Austrian Post – the CN23/CP72 comes directly from Austrian Post. The app creates invoices from the order.

Availability

Customs data and invoices on all plans (invoices per month: 3 / 50 / 200 / unlimited). Automatic customs documents on Advanced.

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Customs data from Shopify

For each item, PostConnect uses what you maintain in Shopify.

  • HS code
  • Country of origin
  • Description, quantity, weight and value from the order

CN23 from Austrian Post

Austrian Post creates the customs declaration from the transmitted data – matching the label, without double entry.

Commercial and pro forma invoices

PostConnect generates commercial and pro forma invoices as PDF directly from the order.

Automatic on Advanced

Customs documents are generated automatically and – with a second printer – printed right away.

Questions on this topic

Where do I maintain HS code and country of origin?

Directly on the Shopify product in the shipping/inventory details. PostConnect then uses them for every shipment.

Do I need a CN23 for Switzerland?

Shipments to countries outside the EU require customs data. PostConnect transmits it and Austrian Post creates the document.

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