Terms of Service
Last updated: February 2026
This is an English summary. The German version is legally binding.
PostConnect is a Shopify app that serves exclusively as a software interface for creating shipping labels via the Austrian Post PLC API. PostConnect is not a shipping carrier. Key terms:
- The app is provided "as-is" without any warranty of availability, completeness, or fitness for a particular purpose
- Billing is handled exclusively through Shopify's billing system
- A PLC account with Austrian Post is required (separate agreement between merchant and Post AG)
- Postage and carrier-related costs are described under External Charges
- The merchant is solely responsible for safeguarding their PLC credentials and for all activities conducted through them
- The provider is not liable for shipping carrier errors, delays, lost/damaged shipments, or data entered by the merchant
- The provider is not liable for any indirect damages, lost profits, or consequential damages
- Total liability is limited to subscription fees paid in the last 12 months (€0 for free plan users)
- In case of app downtime, labels can be created directly via the PLC LabelCenter at plc.post.at
- Cancellation is done by uninstalling the app; all data is deleted within 48 hours
- Austrian law applies; jurisdiction is Innsbruck, Austria
For questions, contact support@post-connect.com.